Ford Road Assistance (RSA)

Ford Road Assist provides complimentary roadside assistance to Ford retail customers. Fleet customers are not covered under the Ford Road Assist program.

Coverage period

The vehicle is covered for the length of its manufacturer warranty, regardless of any change in ownership during the covered period (5 years / 100,000 km*, whichever comes first)

*applies to 2011 and newer model year vehicles.

Services

Assistance will be provided wherever services can be delivered by land vehicle on public roads, where access is possible and permissible by local law. However, the roadside assistance services will not be provided where or when weather, security or other circumstances make the provision of the services impossible or threaten the safety of the persons or equipment intended to provide the services. Desert and off -road recoveries as well as sand and mud extraction services are not covered under this program.

• Towing
• Flat Tire Change
• Battery Jump-Start
• Fuel Delivery
• Lockout Assistance

Please have the following information ready when calling Ford Road Assist:

• VIN (which can be found on your Ford Road Assist card or vehicle registration card)
• Registration number of your vehicle
• Your exact location
• Your contact telephone number